Build a whittlebird Ballpit (choose your own colours - circle or square)
Free UK Delivery: 10 working days
Product: Ball pit with 200 or 300 balls
Colour: Various colours
Shape: Circle/Square
Size: 30cm Height x 90cm Outer Diameter
Material: Safe T-21 upholstery Foam which has high resistance to indentation with OKEO TEK material certified.
Cleaning: Wash on 30, no tumble dry.
How long is delivery?
FREE delivery - this is usually within 7-10 working days including dispatch and delivery. We ship our free delivery items from our fulfilment centre in Europe. This helps us to keep the cost down however means delivery is a little longer.
Which couriers do you use?
We use a mixture of couriers including Royal Mail, Hermes, Parcelforce, DPD and DHL. Check your tracking email for more information.
I have made an order but have not received a confirmation email?
Check your junk box. Then check that you have entered your email in correctly. If this does not work, drop us an email and we will resend.
What are your opening hours?
We work Monday to Friday 9am-5pm.
Where do you deliver to?
UK Mainland
Northern Ireland
Ireland
Spain
Poland
Netherlands
Can I change my order?
If you would like to make an amendment to your order and it has yet to be dispatched, we may be able to help. Drop us an email on info@whittlebirduk.com
I have only received half of my order?
Our products tend to come in multiple shipments, so please read your tracking information to see how many parcels you should be expecting. Sometimes, parcels get split up in transit, so may arrive within a few days of each other. Wait a few days before getting in touch as usually within 48 hours, all parcels will have arrived.
My order is missing something/damaged?
Any missing item from an order, or a damaged order, need to be submitted to us within 14 working days to ensure we can fully investigate and rectify any issues immediately.
I would like to return my order?
Ofcourse, we accept returns however all postage costs are to be covered by the customer for any unwanted products. Please ensure you use a trackable service as if the parcel gets lost, we will be unable to refund.
Baby son was very surprised
Not recieved
Recived my ball pit just in time for my daughters 1st birthday the size is amazing I was expecting something smaller it’s super soft for little ones when they loose there balance amazing will definitely be ordering more things thank you so much just perfect 💞
We love the ball pit and cannot wait for my daughter to see it! Fast delivery too
Amazing product and came in such amazing time. Would recommend to anyone looking. Price is also fantastic compared to other places and my daughter loves it.